Developing Effective Nurse Leadership
January 13, 2023 2023-03-30 4:58Developing Effective Nurse Leadership
Developing Effective Nurse Leadership
Developing Effective Nurse Leadership
12-14 April 2023
10:00AM to 2:00PM
(Philippine Time) via Zoom
One of the most significant investments a healthcare organization can make in the delivery of quality patient care is the development of current and future nurse leaders. Preparing nurses and nurse leaders for success during healthcare reform is a vital component of this investment and reorganization.
Course Description
In order to successfully transform the way your leadership team influences quality outcomes at the bedside, you have to align the leadership competencies you use to select, develop, and promote talent with your organization’s strategic priorities. Additionally, developing a pool of talent for today and into the future requires a strong commitment from the nursing department, human resources, finance, and the executive team.
Focused attention on experienced nurses and emerging leaders will ensure an organization’s future nursing leadership pipeline. It is essential to identify and utilize key competencies within a nursing leadership structure. This comprehensive use of nurse leader competencies provides a solid framework to strengthen the overall nursing department and ultimately ensure a solid succession plan for the future.
- To understand that the overall aim of high level nursing organizational management has a very powerful and required role within the healthcare structure and day-to-day operation of the organization.
- For the nurses to be competent in using decision-making tools resulting in quality and safe outcomes in the care delivery processes
- To know the need for nurses to be involved in leadership and strategic management in the organization
- To empower nurses through an understanding of the required support which is inclusive, non-authoritarian, visionary, and emotionally intelligent
- To develop the confidence of nurses to take on more leadership and management roles in the healthcare organization
- All Registered Nurses
- A pre-course reading material to be sent to the participants before the commencement of the course
- A 3-day (12 hours) online face-to-face session plus case discussion starting with a pre-test questionnaire
- A post-course group work and discussion to evaluate course outcome, followed by post-test questionnaire
Philippine Participants
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Course Materials
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E-Certificate upon Completion
International Participants
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Course Materials
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E-Certificate upon Completion
Endorsed by the Department of Health
(1) Infection Prevention & Control
(2) Patient Safety Course
DAY 1
Prof. Joyce Socao
President & CEO, HealthCore
Prof. Joyce Socao
President & CEO, HealthCore
Faculty
Dr. Thomas Kozlowski
Specific Objectives of the Program
- To define nursing leadership
- To describe the use of various styles of nursing leadership
- To review different responsibilities of nursing leaders versus nurse managers
- To define the contributors to effective nursing leadership
- To review nursing leadership and how nursing is moving into governance roles
Learning Outcomes per Topic
- For the nurse managers and other nursing leaders in senior positions to understand their style of leadership
- To assess opportunities for improving their emotional intelligence
- To be competent in using decision-making tools resulting in quality and safe outcomes in the care delivery processes
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TFaculty
Dr. Thomas Kozlowski
Specific Objectives of the Program
- Define effective organizational communication
- Review conventional and contemporary factors affecting nurse communication
- Review a model for improving nurse communications in a leadership/management role
- Understand styles and methods to examine a Blame-Free culture pre- and post-pandemic and its impact on the quality and patient outcomes of care
Learning Outcomes per Topic
- To know how to use contingency management based on various nursing management styles
- To know how to improve emotional intelligence; and how to complete and use a communication plan in the role of nursing leadership while fostering a Blame-Free culture
- To be able to identify those impacts that Blame-Free culture will have on both quality and patient care outcomes in the delivery of care processes
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Lunch Break
Faculty
Dr. Richard Wright
Specific Objectives of the Program
To develop deep understanding of the four key components of Quality
Learning Outcomes per Topic
Develop knowledge of how to use the four components as a framework for quality management activites
DAY 2
Faculty
Dr. Thomas Kozlowski
Specific Objectives of the Program
- Define the how to design and implement a nurse empowered role at work
- To know that empowerment is associated with less job tension, more engagement, better outcomes, and a strong positive feeling about the nurses’ work.
- Understand what an empowered work environment looks like from the viewpoint of the nurse staffing
Learning Outcomes per Topic
- To know that to develop Nurse Empowerment will require support by nursing leadership that is “inclusive, non-authoritarian, visionary, and emotionally intelligent
- To understand that Nurse empowerment largely hinges on the infrastructure and communication design of the healthcare organization.
- Be able to design a Nursing Management structure that defines an empowering structure as one which supports “shared team governance, open nursing leadership communication, and supportive and empathetic nursing team relationships.
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Faculty
Dr. Richard Wright
Specific Objectives of the Program
To become knowledgeable about the problem, definitions, concepts, culture of safety, error reporting, and error prevention methods
Learning Outcomes per Topic
To be able to use the acquired knowledge to develop a framework for developing a patient safety program
Lunch Break
Faculty
Dr. Thomas Kozlowski
Specific Objectives of the Program
- Understand the principles and concepts how to develop a high-performance nursing team at both the unit and division department levels
- Learn the steps as a nurse leader which are needed to know what a high-performing nurse team looks like.
- Learn how such nurse teams or organizational nurse comprised teams need nursing leaders that are highly focused on their goals and give direction to achieve superior business results from a sound group decision making process or objectives set before them as nursing managers and nurse leaders.
Learning Outcomes per Topic
Learn TIPS on building Trust in your nursing management and leadership positions which is needed for transformative, collective nursing action in times of uncertainty, such as during post-wave pandemic. Nurse Leaders will review steps to instill trust in their fellow nurses and support staff along with other clinical staff(s), to take appropriate action via preparation and planning; to seek out information and intelligence; steps in leading adaptation; and how to ensuring a coordinated nursing management and clinical response
Faculty
Ms. Yap Sim Bee
Specific Objectives of the Program
To present the different roles that Nurses can play across the healthcare organization’s hierarchy
Learning Outcomes per Topic
Develop the confidence of nurses to take on more leadership and management roles in the healthcare organization
DAY 3
Prof. Joyce Socao
President & CEO, HealthCore
Faculty
Dr. Thomas Kozlowski
Specific Objectives of the Program
- To define nursing organization management from a high perspective – the first step is to look at effective strategic management to achieve some desired levels of nursing performance.
- Understand that there is a need to explore and describe the relationship between the profession of nursing and strategic management, with particular reference to nurses’ participation in the field of strategy development and implementation. The concept of nursing strategic management has the need to understand some possible definitions which nursing leadership needs to explore. The need for nurses to be involved in strategic management is then considered, drawing on literature from nursing and general management sources. The overall aim is to provide a basis for further discussion and to generate ideas for research in the area
Learning Outcomes per Topic
To understand that the overall aim of high level nursing organizational management has a very powerful and required role within the healthcare structure and day-to-day operation of the organization.
Faculty
Dr. Richard Wright
Specific Objectives of the Program
To review concepts and methods of performance monitoring; to describe the role of leaders in developing and using a strategic framework for selecting and describing measures and for collecting and analyzing data
Learning Outcomes per Topic
Competency in developing and managing a performance monitoring program
Lunch Break
Faculty
Dr. Richard Wright
Specific Objectives of the Program
To describe concepts and framework for managing risks; to review the critical factors for calculating level of risks; to describe methods for prioritizing high risk processes; and to review the relationship between risk management and patient safety and medical errors
Learning Outcomes per Topic
Competency in developing and managing a risk management program
Dr. Thomas Kozlowski
Specific Objectives of the Program
Understand Financial Management in Nursing. Nurses need to be knowledgeable in a variety of areas. Nurse managers, leaders and serving in role of administrators need expertise beyond clinical care. As revenues grow more dependent on value and quality measures, nursing managers and leaders must foster a deeper understanding of how healthcare facilities manage their finances
Learning Outcomes per Topic
Learn that just like care delivery, robust financial management mirrors the nursing clinical process since it would include assessment, planning, implementation, and have evaluative activities. Learn steps that utilizes the structure of the nursing process to provide an illustrative application and practical tips for basic financial management techniques in the hospital setting
Open Forum & Post Test
Faculty
Richard Wright, MD, MPH​
Richard Wright, MD, MPH, is an international consultant and expert on quality and patient safety. He is a board certified internal medicine and infectious disease specialist. Dr. Wright was an independent consultant with the Joint Commission Resources (JCR) and Joint Commission International (JCI), providing consulting services for hospitals and ambulatory centers both in the United States and in numerous countries, with specific expertise in credentialing and privileging, performance measurement and quality management, leadership development, and the use of Lean Redesign methods to improve clinical processes impacting quality and patient safety.
His expertise is in performance improvement and evaluation, care process redesign, and disease management by clinical teams. Previously, he served as a senior executive of Denver Health Authority as the Executive Director of the largest network of Federally Qualified Community-based Primary Care Health Centers in the country, serving 100,000 residents in Denver and providing more than 300,000 ambulatory visits. Dr. Wright authored numerous articles on a broad array of topics related to health care quality and management.
Thomas Kozlowski, PhD
Thomas Kozlowski, PhD is the CEO of Health Strategic Solutions, LLC in the US. With over 40 years of experience in healthcare management, he is seen as a healthcare executive who works within a global market allowing his leadership skills and knowledge to attain institutional success and be a trusted advisor. His expertise in the understanding of cultural and institutional differences continue to be key improvement issues for the C-Suite leadership in the healthcare delivery system workplace in all countries and cultures allowing Dr. Kozlowski to emerge with comprehensive solutions from different perspectives at the decision table.
Dr. Thomas Kozlowski worked with Joint Commission Resources/Joint Commission International as a Principal Consultant and subsequently consulted with both domestic and international health care organizations in the areas of accreditation readiness and standards compliance. Also served as lecturer and mentor in Quality and Safety Implementation.
Dr. Kozlowski’s consulting expertise in hospital, ambulatory care, behavioral health care, and long- term care settings include operational assessment; patient safety assessment; environment of care; executive leadership and governing bodies; performance improvement; implementation strategies for rapid response teams; electronic health record assessment; and incorporating tracer methodology and the periodic performance review as management tools. He also in able to impart his expertise in healthcare management techniques as an adjunct faculty member at Aurora University with healthcare leaders pursuing a MBA degree.
Ms. Yap Sim Bee
MS. YAP SIM BEE, is a well-accomplished nurse who started as Nurse Technician in 1996 at Gleneagles Medical Centre in Kuala Lumpur to becoming an Administrator in 2008; Chief Operating Officer in 2011; and ended her term as Deputy CEO in 2013 to 2015. In 2016, she became the CEO of Ara Damansara Medical Centre with 85 beds and 366 employees. In May 2021, she was appointed Interim CEO for Bukit Tinggi Medical Center, a tertiary hospital located in Klang with 400 employees. Currently, Ms. Yap is the Group Head for Nursing, Quality and Risk Management of Ramsay Sime Darby Healthcare based in Malaysia.
Ms. Yap Sim Bee is a proven professional administrator who demonstrates strong work knowledge in healthcare management, with key focus towards people, safety, and growth of the organization. She works successfully with the Group CEO in ensuring the integral running and conduct of the business, leading the organization through change and development. Ms. Yap engages positive leadership style, eliciting high levels of respect and loyalty from employees and is successful in building and empowering productive, quality teams who “sees the vision” and own it. She is a consultative business partner in integrating financials, operations, and administrative know-how to achieve objectives.
Ms. Maria Linda Buhat
Guest Speaker
The Challenges and Opportunities for Nurse Leadership in the Philippines
MS. MARIA LINDA BUHAT has at least 38 years of experience in nursing management at the Philippine Heart Center and was the former President of the Association of Nursing Service Administrators of the Philippines (ANSAP) from 1997 to 2020. She started as a staff nurse after a short stint as a public health nurse. Prior to her appointment in the, she also worked as a nurse in USA and Canada. Aside from her experience as a clinician and administrator, she is also engaged in the academe having taught in the graduate school since 1995. She was appointed to programs of the Department of Health as chairman or member of different committees.
Ms. Buhat is also actively involved in civic actions and contributed to various activities in community development. Currently, she is a freelance consultant on Quality Assurance, Person Safety, Infection and Prevention Control, and in Nursing and Hospital Management both locally and abroad. She is a multi-awarded professional due to her outstanding performance and contribution to the nursing profession and human resource development. A Fellow of Institute for Solidarity in Asia, she conducted several research studies and authored books in management.
Program Director
Prof. Joyce Socao
Prof. Joyce Socao (President & CEO of HealthCore) is a staunch advocate for the Globalization of Healthcare, International Trade in Health Services and Medical Tourism. She spearheaded various initiatives in the development of the Philippines as a global healthcare destination including the Philippine Medical Tourism Program that was launched in 2006. Joyce founded Health Core in 2010 with the vision to make the country a premier healthcare and tourism destination by introducing international quality standards in the healthcare and hospitality industry evidenced by achieving globally-recognized Quality Accreditation seals.
Joyce is a Certified Lead Auditor for ISO 9001:2015 and was formerly the Regional Representative of Temos certification based in Germany, Representative for NABH International which are both ISQUA-accredited, and Swiss Approval International for ISO certifications in healthcare and hospitality services. In 2015, she was licensed as a National Assessor for the Accommodation Sector by the Philippines’ Department of Tourism. In addition, she authored the Philippine Medical Tourism Compendium and served as Contributing Editor to Philippine Daily Inquirer for the Philippine Health and Wellness Travel section. At present, she was appointed Patient Safety Ambassador for the ASEAN region by the Patient Safety Movement Foundation based in the US.
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DAY 1
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DAY 2
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DAY 3
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