International Quality Accreditation Standards for Home HealthCare
September 7, 2020 2020-10-21 16:32International Quality Accreditation Standards for Home HealthCare
International Quality Accreditation Standards for Home HealthCare
Course Description
The Home Healthcare concept was conceived to support the healthcare system in meeting the growing demand and to deal with the increasing cost of hospital care. Making healthcare available at home reduces the risk of infection that may be acquired in hospitals especially during the global COVID-19 pandemic. In many developed countries, nursing homes and home healthcare are more preferred for the elderly and people who have compromised medical condition due to its convenience and cost-effectiveness that even allows the patient to stay close with the family to provide emotional support for a more holistic healing.
This necessitated the need to develop a platform that provides uniform services ensuring good care and patient safety outside of the hospital setting. The Quality & Accreditation Institute envisaged developing the standards applicable for home care. This workshop will give an overview on these accreditation standards and guidelines that are benchmarked with the best practices globally.
International Participants
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Course Materials
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10 PMA-CPD Units
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E-Certificate upon Completion
Philippine Participants
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Course Materials
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10 PMA-CPD Units
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E-Certificate upon Completion
Speakers
DR. GAURAV THUKRAL
COO, Healthcare at Home India
QAI Assessor & Chairman for Technical Committee, Home HealthCare Accreditation Program
IPSHITA DAY
Healthcare Consultant,
QAI Assessor & Member, Technical Committee, Home HealthCare Accreditation Program
DR. GAURAV THUKRAL has spent over 20 years in the healthcare sector and is one of the leading spokespersons for the home healthcare industry. Currently, he works as EVP and COO with HealthCare at HOME, India. He has led the execution of the business plan and new business strategy for HCAH, India and implemented firm policies around recruiting, staffing, training and account management that resulted in top-notch client service as well as a positive work environment.
He is a contributor to FICCI Publications and recipient of several prestigious awards and recognitions. He has written more than 30 publications. Dr. Thukral is a certified NABH Assessor. He holds a Six Sigma Green belt from BSI and FICCI Quality Forum. His keen interest in quality in healthcare has brought him the membership of QCI, ISQUA, API, & ISCCM.
Dr. Thukral is a Certified Master Trainer for HIV AIDS and worked closely with States Aids Control Society (SACS) and have trained more than 500,000 people in HIV AIDS awareness.
More than a physician (DNB Internal Medicine), HIV/AIDS master trainer, an Intensivist and rheumatologist, Dr Thukral is also an ardent Columnist, Radio Jockey, a powerful orator and holds a PG degree in Mass Communication.
Ms. Ipshita Day has 13+ years of experience in all facets of Quality Management (ISO 9001:20015 and ISO 27001, NABH, Homecare accreditation) and Business and Product Process across Medical, Pharmaceutical and Healthcare management with strong background on implementing best practices and building Quality, Product Process and Learning and development functions from ground up.
She heads the Quality Department of Portea Medical handling conceptualization and launch of product process and transformation of the existing processes into business excellence. She is involved in the functional team for automation of processes, responsible for Customer Satisfaction index and Continual Quality improvement for both homecare and pharmacy division.
Dr. Ipshita is a member of technical committee of QAI for defining the home healthcare guidelines at national level. She was the key driver to the homecare accreditation for Portea Medical to become the first home healthcare company in India to get accredited by QAI for multiple cities.
She started her career from a healthcare consulting firm with an exposure to hospital planning, conceptualization, organizational assessment, public health and commissioning of hospitals. Her technical skills include the standards of NABH, ISO 9001:2008, ISO 27001, GDP and QAI.
Program Directors
DR. B.K. RANA
Founding CEO, Quality and Accreditation Institute
Board Member, International Society for Quality in Healthcare (ISQua)
JOYCE SOCAO-ALUMNO
Founder & President, HealthCore International
Patient Safety Ambassador (ASEAN), Patient Safety Movement Foundation
DR. MIGUEL RAMOS
Long Term Healthcare Expert Consultant for Southeast Asia, ADB
Former Deputy Chief of Hospital, National Center for Geriatric Health
DR. B.K. Rana is a Board Member of ISQua from 2014 to present. He is the first Indian expert on ISO 15189 and is the Founding CEO of Quality & Accreditation Institute (QAI) and former Director of NABH. He served International Society for Quality in Health Care (ISQua) as elected Vice-Chairman – Accreditation Council (2008-2014) and Chairman – Accreditation Council (2014-2016). Concurrently, he served as President of Asian Society for Quality in Healthcare (ASQua) in 2011 & 12 and now serving as Member on its Board. He is elected founding member of the International Academy of Quality and Safety. He has many honors to his credit such as ISQua Expert, Assessor and Advisor. He is an External Consultant of WHO, World Bank, Asian Development Bank, USAID on healthcare quality, patient safety and accreditation.
He achieved rare distinction by becoming part of United Nations Framework Convention on Climate Change (UNFCCC) as an Expert/Assessor for Clean Development Mechanism (CDM). He sits on many national and international committees. He is the Chief Advisor of the “Academy of Medical Laboratory Auditors” (AMLA), Advisor, Foundation for Quality India (FQI, Advisor, Advisor, National Referral Centre for Lead Poisoning in India (NRCLPI) and Senior Advisor, Indian Society for Lead Awareness & Research (InSLAR).
Ms. Joyce Alumno is the Founder & President of HealthCore—the center for global healthcare management, quality accreditation for healthcare and hospitality, and medical tourism services in the Philippines. She advocates Patient Safety and globalization of healthcare and is a leading proponent of Medical and Wellness Tourism.
Her varied skills make her a well-sought after consultant and speaker in many international conferences and a regular judge and advisor for various organizations. She has represented international quality accreditation agencies such as Joint Commission International, Accreditation Canada, NABH International, Swiss Approval International, and TEMOS. She is an Adjunct Professor at the Ateneo Graduate School of Business and a certified ISO 9001:2015 Lead Auditor. Very recently, she was elected President of the Health, Retirement & Tourism (HeaRT) Alliance of the Philippines advocating the development and promotion of the Philippine Health Tourism program of the country.
Dr. Miguel Ramos is an acknowledged leader and prime mover in the field of geriatric medicine and home healthcare. He holds the distinction of being the first Deputy Hospital Chief of the National Center for Geriatric Health, a government hospital dedicated to geriatrics from 2010-2016. Currently, he is the Long Term Health Care Expert Consultant for Southeast Asia at the Asian Development Bank and is the Chief Editor of the Philippine Journal of Geriatrics and Gerontology. He is also a Chief Fellow of Geriatrics Center in St. Luke’s Medical Center.
Dr. Ramos is a member of the Formulare Executive Committee for Philippine National Drug Formulare in 2011. Recently, he was awarded as Distinguished Researcher by the Philippine College of Physicians for his countless contribution in research and lectures on studies related to aging, retirement, geriatrics and geriontology.
As a Consultant to Department of Health, Dr. Ramos is credited for the following works:
- DOH Administrative Order No. 2015-0009 National Policy on the Health and Wellness Program for the Senior Citizens
- DOH Administrative Order 0017-0001 Policy Guidelines on the Standards of Care for Older Persons in all Healthcare Settings
- DOH Certification Program for Geriatrics Nursing being run by the Health Human Resource Development Bureau
- DOH Administrative Order 0017-0012 Primary Care Health Care Packages
Dr. Ramos finished Medicine from De La Salle College of Medicine and his fellowship on Geriatrics from St. Luke’s Medical Center. In 2001, he earned his Doctorate of Philosophy from Nagoya Graduate School of Medicine, Department of Geriatrics in Japan. Dr. Ramos is also a Certifed Lead Auditor for ISO 9001:2015.
Other achievements include Presidential Award in Leadership from the Philippine College of Physicians in 2011 and as Top Geriatrician and Top 100 Doctors of St. Luke’s Medical Center from 2011 to 2016.
Recognitions
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Program
- 12:45-1:00PM – Registration and Introduction of Faculty and Participants
- 1:00-1:15PM – Response and Strategies on COVID and Emerging Infectious Diseases Copy
- 1:15-1:30PM – Introduction to Quality Accreditation Standards
- 1:30-2:00PM – Governance and Leadership
- 2:00-2:30PM – Human Resource Management
- 2:30-3:00PM – Facility and Risk Management
- 3:00-3:30PM – Information Management System
- 3:30-3:45PM – Continual Quality Improvement
- 3:45-4:00PM – Break
- 4:00-4:30PM – Patient Assessment and Care
- 4:30-4:45PM – Patient Rights and Education
- 4:45-5:15PM – Medication Management and Safety
- 5:15-5:45PM – Hygiene and Infection Control
- 5:45-6:15 – Excercises
- 6:15-6:30PM – Accrediation Process
- 6:30-7:00PM – Q&A and Closing
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